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Learning & Knowledge Manager with an M. A. in Adult Education with a Graduate Certificate in Human Resource Development/Instructional Design and 15 years supporting adult educational institutions and skill workforce development. Currently, a Learning Manager for a global luxury retail organization that empowers employees with the smartest CRM tool in the world, Salesforce. Learning architect with expertise in Instructional strategy, instructional material, designing curricula, and training programs aligning with clients' strategic goals, mission, and vision while consistently pursuing opportunities to improve service delivery. Outstanding interpersonal communication and innovative teaching methods drive professional development for various individuals in diverse roles.

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